Ph & Co
PH & CO is Hiring!!
PH & CO (FORMERLY IS PC DEPOT) ® was established in the year 2000 with the mission to bring the latest technology innovations as well as superior customer service experience to our customer.
With the strong determination and effort over the past 18 years, PH & CO ® has now become the icon of large skill CASH & CARRY computer retail chain‐shop for the vast IT retail market in Malaysia.
Our main objective is no longer setting up the comfortable environment but it’s more to offer the great values and greater alternatives selections for consumers in the region.
Currently, our company is expanding and welcoming talents to grow and success together with us.
Sales Consultants
Job Descriptions:
- Attend to customers, provide customer service with politeness and friendliness
- Carry out Visual Merchandising and stock replenishment duties
- Perform housekeeping duties to maintain shop image
- Understand all the products and provide assistance to the customer to increase sales
- Meet sales target
- Any other ad-hoc task assigned.
Job Requirements:
- Minimum qualification: SPM
- Required Language: B. Malaysia, English & Mandarin
- Pleasant, well-groomed, and enjoy interacting with people
- Customer service oriented, team player and creative
- Demonstrate or encourage the customer to experience the product to increase sales
IT Technician
Job Descriptions:
- Able to diagnosis customer issues.
- Serving as the first point of contact for customers seeking for assistance on the services, technical over the product.
- Responsible for troubleshooting any problems that may arise regarding desktop computers and laptops.
- Responsible for disassembling, reassembling computers utilizing a variety of hand tools and fixtures. managing parts sensitive to damage, ensuring unit meets all assembly and quality criteria to achieve high customer satisfaction.
- Manually examine and repair computer hardware and peripheral components.
- Must know how to name parts of the laptop and also explain their functions.
- Must be able to understand the difference between hardware and software and know how to troubleshoot both.
- Must be able to know the proper repair procedures from start to finish.
- Must be able to understand error codes and what parts are causing the problem.
- Analyze equipment according to established methods or procedures to determine whether they are repairable.
- Resolve hardware technical issues within time schedule and provide the break and fix solution using in-house systems.
- Communicate with customers and determine the best solutions for their computer needs.
- Familiar with working under pressure in a timely manner.
- Any other ad-hoc task assigned.
Job Requirements:
- 1-2 years’ working experience in Computer Repair Technician.
- Must have experience and knowledge of computer parts, troubleshooting etc.
- Possess excellent eyesight or corrective lenses for working with very small components.
- Be able to read, write and understand instruction manuals.
Warehouse Assistant
Job Descriptions:
- To perform all store activities such as receiving, stock handling, inspect the incoming and outgoing goods are in good condition from the beginning until end users;
- Ensure to deliver a high level of customer service & customer satisfaction.
- Serving as the first point of contact for store or warehouse assistance over the goods or inventories;
- Serve as Store / Warehouse Helpdesk;
- Able to track the inventory accurately;
- Performed stock count on daily basis;
- To ensure all incoming and outgoing goods are in good condition and quantities are accurate;
- Ensure timing receiving and distribution;
- Good in recording and documentation;
- Any other ad-hoc task assigned.
Job Requirements:
- 1-2 years’ working experience in Warehouse;
- Independent;
- Experiences in IT / Computer field is an advantage;
- Good Attitude;
- Reliable and trustworthy with the commitment to getting the job done.
Trainer or Facilitator
Job Descriptions:
- Develop training modules based on needs and to conduct training or On Job Training for newcomers or re-train on the professional ethics & EQ in order to ensure deliver a high level of customer service & customer satisfaction;
- Plan and work out appropriate training methods or activities or develop relevant training material (For example: On Job Training, real case studies);
- Serve as Training Helpdesk;
- Familiar with company products and workflow;
- Work with the relevant internal team to stay updated on product knowledge and be informed of any changes / latest trend;
- Any other ad-hoc task assigned.
Job Requirements:
- Diploma with minimum 3 years of relevant working experiences in IT / Retail / FMCG is an advantage;
- Experiences and Knowledge in serves customers is an advantage;
- Has a basic knowledge / Good understanding of computer systems / IT products, mobile devices, other tech products and various marketing promotional services is an advantage;
- Familiar in retail operations in the IT/Computer Industry is an advantage;
- Good communication, presentation and interpersonal skills;
- A creative mindset, understanding & solve customer needs;
- Passionate and positive working attitude;
- Must have own transportation and willing to travel when required;
- High motivation, meticulous, customer services oriented, cool-tempered.
Recruiter
Job Descriptions:
- Conduct the applicant review to ensure they meet the minimum hiring standards and have all the necessary components of the application completed. This shall be upheld through maintaining a positive attitude with all daily interactions, maintaining a team-centric focus in all endeavours and providing total support to the company’s expansion.
- Collaborate with the Hiring Manager on the full cycles of the Recruitment process;
- Responsible for all aspects of inbound candidate screening and processing;
- Make good recommendations on candidate selection;
- Schedule interviews with the Hiring Manager & assist with and/or perform candidate interviews;
- Assess the candidate’s relevant knowledge, skills, soft skills, experience and aptitudes;
- Conduct assessments using various reliable recruiting and selection tools/methods to filter candidates within the time schedule;
- Develop and update Job Descriptions and Job Specifications;
- Perform job and task analysis to document job requirements and objectives;
- Prepare, post, update & monitor jobs to appropriate recruitment channels or social media & etc;
- Source and attract candidates by using databases, social media & etc;
- Monitor and apply HR recruiting best practices;
- Provide analytical and well-documented reports to the rest of the team;
- Act as a point of contact and build influential candidate relationships during the selection process;
- Promote the company’s reputation as a good place to work;
- Coordinating recruitment/career fair/external recruiting events and other recruitment activities as and when required;
- To work together with the internal team on Project hiring & etc;
- To perform any task assign by the superior from time to time.
Job Requirements:
- Candidate must possess a Degree in HR/Business Studies or any equivalent discipline;
- Candidate with Diploma at least 2 years relevant experiences also welcome to apply;
- Proficient in Ms Office;
- Good communication, negotiation and interpersonal skills;
- Extrovert;
- Passion in Recruitment;
- Able to support superior whenever required.
Marketing Manager
Job Descriptions:
- Setting, Oversee and make sure the plan targets are achieved within the deadline given.
- Responsible for driving revenue, profit and customer satisfaction.
- Good project or event planner;
- Keep abreast with latest E-Marketing or digital marketing’s trends and developments;
- Conduct surveys, updates and analysis on the market trends;
- Plan and prepare Marketing Strategies for competitive advantage;
- Plan an annual budget for expenses and forecast;
- To lead a team to implement Marketing Strategies efficiently and effectively;
- To perform any task assign by the superior from time to time.
Job Requirements:
- Candidate must possess a Degree in Marketing / Business Studies or any equivalent discipline;
- Candidate with Diploma at least 5 years relevant experiences also welcome to apply;
- Well versed in branding publicity, advertising, promotional activities;
- Experiences and Knowledge in Retailing is an advantage;
- Minimum 5 years of relevant working experiences;
- Good communication, negotiation, presentation and interpersonal skills;
- Must have own transportation and willing to travel when required;
- Creativity, Always thinking out of the box, Proactive and Good in Problem Solving;
- Independent, meticulous, resourceful, analytical, customer services oriented.
Graphic Designer
Job Descriptions:
- Responsible for all creative work for the concept to finished artwork to the highest quality possible;
- Understanding of current graphic trends in the related industry;
- Oversee and manage execution of artwork from start to finish;
- Preparing layout design across different mediums example website, electronic mailers, magazine layout, Facebook and Instagram;
- Developing and designing the graphic of visual communications in multiple media include print especially on posters, banners, calendar and social media;
- Translate ideas into visuals;
- Tech savvy and knowledgeable about all social media platform;
- Dealing with suppliers for printing & marketing materials;
- Independent and able to work with tight deadlines and under pressure.
- Any other ad-hoc task assigned.
Job Requirements:
- Diploma / Degree in creative multimedia, graphic arts with experience;
- Having skills in all Adobe software, photography and video editing;
- Creativity, Innovative.
Marketing Executive/Assistant (Digital/Conventional)
Job Descriptions:
- Understanding of marketing / digital marketing and huge passion towards it;
- Responsible for implementing Marketing Strategies assigned by superior;
- Keep abreast with latest E-Marketing or digital marketing’s trends and developments;
- Assist to conduct surveys, updates and analysis on the market trends;
- Independent and able to work with tight deadlines and under pressure.
- Any other ad-hoc task assigned.
Job Requirements:
- Diploma/ Degree in Marketing/ Digital Marketing or a related field is preferred.
- Preferably with 1-3 years working experience in a similar capacity.
- Great social skills.
- Team player, independent and good interpersonal.
* If interested, please indicate the position title & email your resume and application to career@pcdepot.com.my or call 04-390 8816/016-2398816 (WhatsApp) for more info.
