RESOFT SYNERGY SDN BHD Hiring!!

RESOFT SYNERGY SDN BHD Hiring!!

We aim to be the leading value IT solutions provider in Malaysia

Network Engineer

(Based in Penang)

Type of Vacancy: Contract

Job Description:

 Manage the information security function in accordance with the established policies and guidelines.

 Establish and maintain information security standards and procedures in compliance with state information security and risk management policies, standards and guidelines.

 Conduct the information security risk assessment program. Review compliance with the information security policy and associated procedures.

 Coordinate information security efforts to meet the Internal Audit.

 Provide periodic reporting on information security issues

 Anti-virus, internet browsing, software license compliance, etc

 Coordinate security orientation, training and security awareness programs.

 Support and maintain hardware & software of the functionality of infrastructure framework and designing and planning major upgrades and changes to ensure reliability and availability

 Symantec EndPoint Server, Active Directory, etc

 Evaluates infrastructure services equipment and software for purchase; recommends new configurations, provides training or arranges for vendor training for system users. Develops cost estimates and makes recommendations for systems development and upgrades to existing systems.

 Design and implement system security and data assurance.

 Create flowcharts, diagrams, manuals and detailed sets of instructions including algorithms that tell computers what to do.

 Troubleshoot and resolve computer and telephony related issues when issue happens

 Administrative of systems and servers related network to ensure availability of services to users.

 Manage backup & restoration infrastructure

 Resolve failure backup, provide proactive recommendation for improving backup & restoration operation

Requirement:

 Degree in Computer Science / Information Technology or equivalent

 Minimum 5 years relevant experience in network support and system administration areas

 Knowledge in information security will be added advantage

 SALES ACCOUNT MANAGER

(Based in Penang)

Type of Vacancy: Permanent

Job Description:

 To achieve individual and group sales quotas as set by the company.

 To explore and develop new business opportunities and handle existing customers.

 Fully handling customers’ inquiries for both pre-sales and after sales services.

 To prepare proposal, Quotation and conduct presentation for Customers.

 Responsible for home, small, medium or large corporate accounts.

 Performing the entire range of sales activities like prospecting and cold calling.

 Identifying target market’s needs, and providing customized solutions to clients.

 Develop close working relationship with customers to ensure to bring in more revenue to company.

 Working closely with other team members to achieve team’s and organization’s goals.

 Working closely with the service department to resolve any service related issues.

 Carrying out any directive and order from the management from time to time.

 Manage sales prospects and initiatives towards achievement of sales target set by Company.

 Follow up closely with the payment to ensure that payment can be receive on time.

 Ensure timely distribution and accurate quotations as well as qualify opportunities and follow up to close deals.

 Requirement:

 Candidate must possess at least Diploma, Degree ;

 Required language(s): English;

 Full-Time positions available;

 Self motivated person with minimum supervision ;

 Minimum 1 year in IT Sales

PRE-SALES ENGINEER

(Based in Penang)

Type of Vacancy: Permanent

Job Description:

 To provide the technical assistance during the pre-sales cycle (in Microsoft / Wintel Systems / Microsoft, x86 Server, Storage, Virtualization and Software related solutions).

 To assist sales team in preparing technical solutions by preparing technical proposal, doing technical presentation and demo.

 To attend sales calls with sales team when necessary to fulfil customers’ requirements.

 To provide technical assistance to AM in identifying solution for customers

 To assist AM in constructing technical proposals

 To assist in demos, presentation, systems evaluation, seminars and prototype

 To advise customer on technical architecture & deployment

 Manage customer expectations and satisfactions

 To ensure there is emphasis on quality and continuous improvement within the job function

 Work independently on pre-sales activities which includes understand customer business requirement, Solution Proposal Presentation, Product Demonstration, Business Solution Proposal preparation, Handover proposal to Development Section upon project confirmation & System integration support.

Requirement:

 Candidate must possess at least Diploma, Degree ;

 Required language(s): English, Malay, Chinese;

 Full-Time position available;

 Self motivated person with minimum supervision ;

 Knowledge in IT Enterprise Solutions;

 Minimum 3 years experience in similar position

IT Technician / Senior IT Technician

(Based in Penang)

Type of Vacancy: Permanent/Contract

Job Description:

 Installing and configuring computer hardware operating systems and applications;

 Troubleshooting system, printer and network problems;

 Diagnosing and solving hardware/software faults;

 Replacing parts as required;

 Providing support, including procedural documentation;

 Basic monitoring and maintenance of computer systems;

 IT Products setup;

 Other roles and responsibilities as required.

 Requirement:

 Candidate must possess at least a SPM /Certificate /Diploma;

 Junior Position preferable 1 year experience / Senior Position preferable 3 years experience;

 Fresh graduate are encourage to apply;

 Good interpersonal skills with ability to work in team;

 Working days & Hours: Mon-Fri; Normal Office Hours.

IT PROJECT COORDINATOR

(Based in Penang)

Type of Vacancy: Permanent

Job Description:

 Looking for new Working closely as team to meet the annual sales budget and growth objectives

 Develop new market / customer base and servicing existing customers

 To support sales & project department for project execution

 Able to build rapport with customers

 Attending site survey and project meeting

 Preparing sales quotation and follow-up with customer to secure the order

 Prepare Quotation, correspondence, issuing Invoices / Delivery Order & work order etc. Plan and arrange for delivery schedule

 Requirement:

 Minimum Certificate, Diploma or Degree in IT field or equivalent.

 Possess strong self-motivation and result orientated

 Fluent in spoken and written English and PC literate

 Must possess own transport.

 Strong communication, interpersonal and negotiation skills

 Excellent time management skills, including the ability to multitask and work under tight deadlines

 Know how to use AutoCAD(preferable), Microsoft Project & Visio

 Fresh graduate are encouraged to apply and experience in related field is an added advantage.

System Analysts

(Based in Penang)

Type of Vacancy: Permanent/Contract

Job Description:

 Participate in application design, development, enhancements and implementation of system solutions;

 Perform system integration testing; conduct user acceptance testing and documentation of system application;

 Assist in technical feasibility study, evaluate and analyze user requirements, and recommend solutions;

 Applications support;

 Provide post production support;

 Provide onsite implementation support;

 Maintain existing systems/business applications including troubleshooting and bug fixing;

 Ensures all calls and issues are logged, escalated and resolved within specified timeframe(Committed SLA).

 Requirement:

 Candidate must possess at least Advanced Diploma, Bachelor’s Degree in Computer Science/Information Technology or equivalent;

 At least 1 year(s) of working experience in the related field is required for this position;

 Excellent analytical skills, problem solving skills and able to work independently;

 Strong determination, able to take pressure and work well in a fast pace environment;

 Good interpersonal and communication skills.

Admin

(Based in Penang)

Type of Vacancy: Permanent & Temporary

Job Description:

 Generate quotation and material ordering;

 Provide office administration support to the project team;

 To assist, organize & support the Project Team;

 Generate Invoices & DO.;

 Handling Tender Documentation;

 Update Attendance & Leave Record;

 Arranging daily project schedule;

 Billing update and access application;

 Customer site visit and checking;

 Meeting customer in billing update explanation;

 Stock and Inventory Checking and Control;

Requirement:

 Candidate must possess at least SPM/”O” Level, Certificate, Diploma ;

 Required language(s): English, Malay, Chinese;

 Full-Time positions available;

 Self motivated person with minimum supervision ;

 Able to interact with different levels of management ;

 Hardworking and willing to learn new tasks ;

 Proficient in Microsoft Office & IT Literate ;

 Able to start immediately (preferably).

HR Officer

(Based in Penang)

Type of Vacancy: Permanent & Contract

Job Description:

 Assisting with the setup and maintenance of employee records, entering timesheets, leave and expense claims into the payroll system

 Assisting with the maintenance and filing of all transactional information by ensuring that filing is competed

 Process employees’ master data accurately and on a timely manner

 Analysing and resolving employee’s data related issues and enquiries, ensure all unsolved & potential issues are escalated timely with detailed analysis

 Requirement:

 Diploma in Business Administration / Human Resources

 2-3 years of experience in HR

 Excellent communication skills

Interested candidates are invited to e-mail your detailed resume to:hlyip@resoftsynergy.com