Technical Support Engineer

    • Penang
    • Applications have closed

    ViTrox Corporation Bhd

    ViTrox Corporation Berhad is hiring!

    ViTrox is a cutting-edge solutions provider of innovative, advanced, and cost-effective automated vision inspection systems & equipment for the semiconductor and electronics packaging industries. We provide Total Machine Vision Solutions for semiconductor IC inspection.

    ViTrox offers solutions to eliminate waste through automated identification and detection of defects in the early stage. Our solutions are guaranteed to be cost-effective, innovative and are installed worldwide by major semiconductor manufacturers.

    We are looking for talents who have the courage to be challenged, be inspired, be great to join us in our new ViTrox Campus 2.0 at Batu Kawan.

    Technical Support Engineer

    Job Highlights

    • Key contributor in customer satisfaction
    • Good in troubleshooting & problem solving
    • Opportunity to travel locally & abroad

    Job Description

    Broaden your horizon! Join our Technical Support Engineering team !!!
    As a Technical Support Engineer, you are able to:
    • Experience your satisfaction in supporting customers on technical challenges for vision inspection machine system setup, maintenance, and troubleshooting at customer premises.
    • Grab your travel pass as you would have the opportunity to travel locally and abroad and build strong customer relationships by providing knowledge transfer to customers or sales channel partners on system setup, maintenance, and troubleshooting skills.
    • Broaden your engineering skills when you get to work closely with the R&D Team on quality and design related improvement based on customer feedback.
    Requirements:
    • Diploma / Bachelor’s / Master’s Degree in Science and Engineering. Preferably in Engineering (Electrical & Electronics / Mechatronics / Mechanical), Computer Science / Studies, Science & Technology or equivalent.
    • 1-2 years working experience in customer service and support for vision inspection machine is an added advantage.
    • Diploma holders with relevant working experience will be considered.
    • Customer-oriented behavior and mindset.
    • Possess own transport and willing to travel when required.
    • Flexible, responsive, and able to work long & irregular hours if required.
    • Fresh graduates are encouraged to apply.

    Interested candidates may email your resume to hr@vitrox.com or us at +60-4-545 9988 (ext.: 7206) for more detail.