Job Descriptions:

• Timely completion & submission of the report on a daily, weekly, monthly & quarterly basis for the business department.
• Ensure customer’s expectation & requirement is channeled, taken care, and addressed accordingly.
• Negotiate with the customer on any matter arise.
• Timely feedback to the superior and related department on information gather or feedback from the customer.
• Follow up new & existing customer inquiries.
• Able to present customers on the computer presentation file.
• Create official quotation for customer cum follow up the status feedback
• scan & key all the quotation details into the master excel file and failing all the history quotation
• PCN raise for re-tooling create justification and quotation.
• Log in Supply Win check & download new project drawing & update all awarded part price.
• Assist Planner to create PT number for all sample submission and also raise an invoice for all related new / re-tool requests.
• Customer pricing updated when every quarter has cost down activities ongoing will need to the updated system.
• Revert customer inquiries regarding MOQ, SPQ, Leadtime, Cancellation window inquiries support internal inquiries.

Job Requirements:

• Preferably candidate with minimum Diploma/ Advanced Diploma in Marketing or equivalent.
• At least 3 Year(s) of working experience in the related field is required for this position.
• Good interpersonal skills and able to communicate with customers from different Countries
• Equips with presentation & negotiation skills
• Proficient in Ms. Office and Office Suite
• Proficient in English and Bahasa Melayu.  Those who can speak Mandarin is an added advantage.
• Preferably Junior Executive specialized in Customer Service or equivalent.